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What You Need To Know

Make the most of your stay at Ecopia and experience Kangaroo Island's wonders!

We want you to have the best holiday in Kangaroo Island, experience Ecopia's magic, and discover some of South Australia's best kept secrets.

If you want to know exactly what to bring, where to go and what to expect then you've come to the right place.

Ecopia Retreat guide
Ecopia Retreat amenities

About your stay

Do you have questions about your stay at Ecopia Retreat? We have put together some of the most frequently asked questions below.

Ecopia Retreat FAQs

What is included in the booking?

  • Secluded off-grid luxury accommodation
  • Solar-passive rammed earth construction
  • Seamless self check-in
  • Super comfortable king size bed
  • Luxury soft linen and towels, including beach towels
  • Large freestanding bath, luxury natural personal products (soaps, lotion, shampoo, conditioner) and bath salts
  • Wood fire place and wood provided
  • Welcome bottle of KI wine and nibbles
  • Fully self-contained kitchen with washing machine (Weber Q Baby; no oven)
  • Coffee machine with biodegradable and compostable coffee pods
  • Freshly ground coffee for a plunger, artisan blended loose tea, sugar and milk
  • Olive oil, balsamic vinegar, salt and pepper
  • TV, hard drive full of entertainment options, bluetooth music player, complimentary unlimited WiFi
  • Eco, off-grid living – rainwater and solar
  • Abundance of wildlife (including a habitat for the endangered red tail glossy black cockatoo)
  • Spectacular views
  • Immersive stay
  • Binoculars for spotting that wildlife activity that’s not quite at your doorstep
  • Special torch for night time exploration – with red and green lights that won’t disturb the wildlife!
  • Helpful hosts that are a phone call away

What time is check-in/check-out?

Check-in time is 3:00pm and check-out time is 10:00 am. Where possible, flexibility with early check-in and late check-out will be provided. Please talk to us ahead of time if you have any special requests.

What is the standard booking and cancellation policy

2 night minimum stay as a standard (requirement varies for peak periods).

Full payment is required at the time of booking, of which 50% is non-refundable under any circumstances.

Cancellations 30 days or more prior to the check in date will incur a 50% cancellation fee.

Cancellations within 30 days of the check in date will forfeit all monies paid unless we are able to re-book the entire stay to another group at full rate, at which point 50% of the total will be refunded.

All cancellations must be in writing.

No refund can be given in the event of non-arrival, any unused services or unused nights due to flight, ferry and/or weather disruption. We recommend that you protect yourself with travel insurance.

What is the smoking policy?

We have a NO smoking policy in all Retreats. To smoke, please step outside onto the deck. Please dispose of cigarette butts responsibly.

Are pets allowed at Ecopia Retreat?

Ecopia Retreat is a registered wildlife sanctuary. We have a variety and abundance of wildlife here and we are committed to maintaining a safe and healthy habitat for them. Pets are absolutely NOT allowed anywhere on the property, inside the accommodation or outdoors.

Can we feed kangaroos or other wildlife at Ecopia?

Ecopia is a registered wildlife sanctuary and we are committed to maintaining a health environment for our local wildlife. They are thriving in our sanctuary and require no further support. Feeding wildlife is absolutely NOT allowed at Ecopia.

Is the road to Ecopia Retreat accessible all year round?

Yes. We have a small water crossing around our lagoon that gets a bit more flow in winter, but all vehicles can safely cross it at all times. Please slow down as indicated on our signs and you will have no trouble getting through, even with a 2WD.

What are the best ways to get to Ecopia?

Please see out "Getting there" page for the best travel information - click here

I have an electric vehicle; is there anywhere I can recharge the battery on Kangaroo Island?

Yes! There are a number of electric vehicle recharge stations around Kangaroo Island. For details and a map, please see this page on the Kangaroo Island Council website.

Safety FAQ's

Travellers often have the same concerns and you can find answers to commonly-asked questions below. If you can’t find what you’re looking for in our FAQ, please contact us.

Ecopia Retreat Safety FAQs

What is the update with the bushfire on Kangaroo Island?

As a result of the Kangaroo Island bushfires that started on 3 January 2020, approximately 48% of the Island’s mass was affected. It is, however, a very big Island (Australia’s third-largest!), much of the land is still open, accessible and very much intact. For current information about the bushfires, please click here.

Here is a specific Kangaroo Island FAQ sheet from our local tourism association.

Has Ecopia Retreat been affected by the bushfires?

Ecopia Retreat has been unaffected by the bushfire on Kangaroo Island. Our Villas and the Residence are all still standing, and our wildlife sanctuary and natural wilderness are very much intact. We have been very fortunate to have had fire on our property, but not directly impacting on the Retreat.

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Ecopia Retreat acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to them and their cultures, to the Elders past, present, and emerging.